instant communication does not imply good communication

the Monday Musings column from that consultant bloke

Communication has been on my mind this week and I have been reflecting on the way that it has changed so much in the last twenty years or so. The vehicle for that change has been technology and it has affected verbal and written communication by giving us an opportunity to interact in different ways, the most striking of which, perhaps, is in the immediacy with which we can reach others.

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